The study established the relationship between enterprise resource planning customization and staff performance at Movit Products Limited. The objectives of this study were to establish the relationship between customization and staff performance at Movit Products Ltd. The study used a cross-sectional design with qualitative and quantitative techniques for data collection and analysis. Data was collected using questionnaires and interviews. The samples were selected using simple random and purposive sampling techniques. A sample size of 97 respondents was selected and represented the entire population. The study revealed at Movit Products Ltd, employees first assess and tailor work processes and tools before they are applied in their tasks. Customized workflows are shared among teams before implementation to ensure alignment and effectiveness. Moreover, staff at Movit Products Ltd have easy access to resources and tools tailored to their specific job roles. The study recommended that Movit should establish a framework to continuously assess the effectiveness of the ERP system in improving staff performance.