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ONLINE FOOD RESERVATION AND DELIVERY MANAGEMENT SYSTEM A CASE STUDY OF SERENA MAGADIR RESTAURANT IN KISORO MUNICIPALITY KISORO DISTRICT UGANDA

The study aimed at online food reservation and delivery management system with a case study of serena magadir restaurant in Kisoro municipality Kisoro district Uganda and it was guided by the following objectives; To create a module that will enable customers to order custom meals minus visiting the Main menu in the physical premises, to generate a module that will allow customers to have a visual confirmation that the order was placed correctly and to generate a module that will help the staff to record customer orders and eliminate paper work. From the findings, it was found out that 54.2% of the customers always visit and order for food at Serena restaurant by physical visiting of the restaurant at the premises, 45.5% like ordering for the food from the Serena restaurant via the links created that is by the web browser. The researcher recommended the manager to provide enough funds to help update the system when needed by the developer.

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