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Metropolitan Journal of Business and Economics
Volume 4 - Issue 1 (January)

Enterprise Resource Planning Customization And Employee Performance In Manufacturing Industries. A Case Study Of Movit Products Limited

Authors: Baingana Michael

Keywords: ERP customization, employee performance, Uganda, user participation, system ownership

The study established the relationship between enterprise resource planning customization and staff performance at Movit Products Limited. The objectives of this study were to establish the relationship between customization and staff performance at Movit Products Ltd. The study used a cross-sectional design with qualitative and quantitative techniques for data collection and analysis. Data was collected using questionnaires and interviews.
The samples were selected using simple random and purposive sampling techniques. A sample size of 97
respondents was selected and represented the entire population. The study revealed at Movit Products Ltd, employees first assess and tailor work processes and tools before they are applied in their tasks. Customized workflows are shared among teams before implementation to ensure alignment and effectiveness. Moreover, staff at Movit Products Ltd have easy access to resources and tools tailored to their specific job roles. The study recommended that Movit should establish a framework to continuously assess the effectiveness of the ERP system in improving staff performance.
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Enterprise resource planning system characteristics and employee performance in small and medium enterprises: a resource-based view from Uganda

Authors: Baingana Michael

Keywords: Enterprise Resource Planning, employee performance, system integration, centralized database, customization, resourcebased view, Small and Medium Enterprise, Uganda

Drawing on the resource-based view (RBV), A cross sectional research design was used to examine the
influence of three ERP characteristics (system integration, centralized database, and customization) on employee performance in Movit Products Limited. Survey data from 68 employees were analyzed using Pearson correlation and multiple regression. Results reveal strong positive relationships between all three ERP characteristics and employee performance (r = 0.833 for integration, r = 0.866 for centralized database, and r = 0.903 for customization; p < .001). Regression analysis shows that the three characteristics explain 78.3% of variance in employee performance (adjusted R² = 0.783). The study extended RBV theory to the SME in Uganda by showing that ERP systems become valuable, rare, inimitable, and organizationally embedded resources when purposefully configured. Practical implications include the need for continuous training, userinvolved customization, and regular performance audits of ERP deployments in resource-constrained environments.
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Relationship between National Competitive Tendering and Product Quality Management In Wakiso Local Government.

Authors: Mbabazi Cissy Gloria1 , Mwesigwa Henry2

Keywords: National competitive tendering, product quality management, public procurement, Wakiso Local Government, quality assurance, competitive bidding, procurement compliance

The study investigated the relationship between national competitive tendering and product quality management in Wakiso Local Government, Uganda. Employing a cross-sectional survey design, data was collected from 92 respondents comprising procurement officers, contract committee members, technical staff, and suppliers through structured questionnaires and document analysis covering the period 2019-2023. The results revealed a moderate positive correlation (r = 0.654, p < 0.01) between adherence to national competitive tendering procedures and product quality outcomes. Quality compliance rates improved from 61% to 79% during the study period, while procurement disputes decreased by 43%. The study found that transparent bidding processes, technical evaluation criteria, quality specifications in tender documents, and post-delivery inspections significantly influenced product quality. However,
challenges including limited technical capacity for quality assessment, delayed payment to suppliers, and political interference constrained optimal outcomes. The study concluded that while national competitive tendering frameworks provided mechanisms for ensuring product quality, their effectiveness depended on rigorous implementation, adequate technical expertise, and institutional commitment to quality standards. The study recommended strengthening technical evaluation committees, implementing mandatory quality testing protocols, establishing supplier performance databases, enhancing staff capacity in quality management, and ensuring timely payment to contractors to maintain quality standards.
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