Journal
Metropolitan Journal of Academic and Applied Research
MJAAR
The Influence Of Social Media Platforms On Consumer Travel Preferences And Destination Choices: A Case Study Of Fort Portal City, Uganda
Sserugo Hamidu, Freeman Crispus
| Journal | Metropolitan Journal of Academic and Applied Research (MJAAR) |
| Volume / Issue | Vol. 5, No. 7 |
| Published | 31 July 2026 |
| ISSN | 3006-6417 |
Abstract
This study examined the influence of social media platforms on consumer travel preferences and destination choices, using Fort Portal City, Uganda, as a case study. Social media has emerged as a dominant source of travel inspiration and information globally, yet its specific influence within Uganda's rapidly growing domestic and regional tourism market remains under-researched. The study was guided by three specific objectives: to examine the extent of social media usage for travel-related information among consumers, to assess consumer travel preferences and destination choice patterns, and to establish the relationship between social media platform usage and destination choice for Fort Portal City. A descriptive correlational research design was employed, targeting a population of approximately 260 tourists and visitors accessing selected tourism sites and facilities within Fort Portal City. A sample size of 155 respondents was determined using the Krejcie and Morgan (1970) table and convenience sampling. Data were collected using a structured questionnaire and analysed using SPSS version 26 through descriptive statistics, Pearson correlation, and simple linear regression. The findings revealed that Instagram, Facebook, and TikTok were the most widely used platforms for travel-related content among respondents, with a mean overall social media influence score of 3.62 (high). A strong, positive, and statistically significant relationship was found between social media platform usage and destination choice (r = 0.588, p < 0.01), with social media usage explaining 34.6% of the variance in destination choice (R² = 0.346, F(1,153) = 80.94, p < 0.001). The study concludes that social media platforms significantly shape consumer destination choices in favour of Fort Portal City and recommends that tourism stakeholders intensify strategic, visually engaging social media marketing campaigns, including influencer partnerships and user-generated content promotion.
Keywords
Social media
travel preferences
destination choice
tourism marketing
consumer behaviour
Cite This Article
Sserugo Hamidu & Freeman Crispus (2026). The Influence Of Social Media Platforms On Consumer Travel Preferences And Destination Choices: A Case Study Of Fort Portal City, Uganda. Metropolitan Journal of Academic and Applied Research, 5(7). https://journals.miu.ac.ug/pages/article.php?article_id=708
More in This Issue
View full issue →
21
Regional And Urban–Rural Disparities in Pipeline Attrition and Employability: A Three-Level Mixed-Effects Regression Analysis of Higher Education Transitions in Uganda
pipeline attrition; graduate employability; regional disparities; urban–rural divide; three-level mixed-
22
Resource Disparities and Their Effect on Competency-Based Curriculum Implementation in Refugee-Hosting Districts: A Quantitative Cross-Sectional Study Of Selected Refugee-Hosting Districts of Uganda
Resource disparities; Competency-Based Curriculum (CBC); curriculum implementation; refugee-
23
Skills Mismatch Between TVET/University Output and Labor Market Demand: An Ordinal Logistic Regression Analysis
Skills mismatch; TVET; university graduates; labor market; ordinal logistic regression;
24
Social Media And Mental Health: A Case Of Nsambya Hospital, Kampala, Uganda
Social media
mental health
anxiety
depression
25
Stakeholder Perceptions Of NCDC’s Curriculum Alignment For A-Level Under The New Competency-Based Curriculum (CBC) Framework
National Curriculum Development Centre (NCDC); Competency-Based Curriculum (CBC); A-