The aim of this project is to research the working conditions and employee productivity in Coca Cola Beverage Company. The research would further explore whether working conditions can have a substantial effect on the employee productivity gain customer loyalty, and strengthen Customer relationships. This concept has not been previously researched and the only related study i find was the correlation between working conditions and employee productivity, which indicates that working conditions have a positive effect on employee productivity. The research used a qualitative research approach in which Coca Cola Beverage Company was interviewed using a semi-structured interview as the primary data collection method. The research also used secondary data collected through peerreviewed articles, journals, and websites. The study concludes that Coca Cola Beverage Company is recognized as a creative and efficient way of obtaining, sustaining, and establishing customer relationships. It also suggests that Coca Cola Beverage Company can develop substantially through working conditions by building trust and building customer awareness. However, most of the Beverage Companies hesitate to implement working conditions at the beginning of the Company establishment. My findings will assist other Coca Cola Beverage Companies to consider working condition strategies for the employee productivity welfare. Recommendations for further studies are a related but perhaps more detailed study in Coca Cola Beverage Company, together with a study in areas other than Coca Cola Beverage Company. Keywords: Working conditions and Employee productivity.