MJAAR

Technological Innovations on Projects Performance of NGOs in Uganda: A Case Study of War Child Canada in Obongi District

Kusemererwa Richard, Mukoyani Geophrey


Abstract

This study examined the influence of technological innovations on the project performance of non-governmental organisations (NGOs) in Uganda, using War Child Canada's operations in Obongi District as a case study. Obongi District-a recently gazetted district at Uganda's border with South Sudan, hosting one of Sub-Saharan Africa's largest refugee settlements at Palorinya presented a demanding operational environment in which technological adaptations were both urgently needed and frequently constrained by infrastructural limitations. Drawing on a cross-sectional survey of 148 respondents comprising project staff, field officers, community mobilisers, and beneficiary representatives, supplemented by key informant interviews with senior programme management, the study employed descriptive statistics, Pearson's correlation analysis, and multiple linear regression to examine how digital data management systems, communication technologies, and e-learning platforms influenced the quality, efficiency, and impact of War Child Canada's child protection, education in emergencies, and psychosocial support programmes. Findings revealed that digital data management had the strongest positive influence on project performance (β = 0.421, p < .001), followed by communication technologies (β = 0.318, p < .001) and e-learning platforms (β = 0.247, p < .01). Together, the three technological innovation dimensions explained 61.4% of the variance in project performance (R² = 0.614, F = 38.29, p < .001). The study concluded that purposeful adoption of appropriate digital technologies was a significant performance driver for humanitarian NGOs operating in refugee-hosting contexts and recommended strengthened digital infrastructure investment, staff digital competency development, and technology governance frameworks tailored to the specific operational constraints of border humanitarian response.

Keywords

Technological Innovation Project Performance NGO War Child Canada Digital Data Management Humanitarian Response Obongi District Refugee Settlement Uganda
Metropolitan Journal of Academic and Applied Research

Cite This Article

Kusemererwa Richard & Mukoyani Geophrey (2026). Technological Innovations on Projects Performance of NGOs in Uganda: A Case Study of War Child Canada in Obongi District. Metropolitan Journal of Academic and Applied Research, 5(9). https://journals.miu.ac.ug/pages/article.php?article_id=1882

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