Journal
Metropolitan Journal of Academic and Applied Research
MJAAR
Technological Innovations on Projects Performance of NGOs in Uganda: A Case Study of War Child Canada in Obongi District
Kusemererwa Richard, Mukoyani Geophrey
| Journal | Metropolitan Journal of Academic and Applied Research (MJAAR) |
| Volume / Issue | Vol. 5, No. 9 |
| Published | 30 September 2026 |
| ISSN | 3006-6417 |
Abstract
This study examined the influence of technological innovations on the project performance of non-governmental organisations (NGOs) in Uganda, using War Child Canada's operations in Obongi District as a case study. Obongi District-a recently gazetted district at Uganda's border with South Sudan, hosting one of Sub-Saharan Africa's largest refugee settlements at Palorinya presented a demanding operational environment in which technological adaptations were both urgently needed and frequently constrained by infrastructural limitations. Drawing on a cross-sectional survey of 148 respondents comprising project staff, field officers, community mobilisers, and beneficiary representatives, supplemented by key informant interviews with senior programme management, the study employed descriptive statistics, Pearson's correlation analysis, and multiple linear regression to examine how digital data management systems, communication technologies, and e-learning platforms influenced the quality, efficiency, and impact of War Child Canada's child protection, education in emergencies, and psychosocial support programmes. Findings revealed that digital data management had the strongest positive influence on project performance (β = 0.421, p < .001), followed by communication technologies (β = 0.318, p < .001) and e-learning platforms (β = 0.247, p < .01). Together, the three technological innovation dimensions explained 61.4% of the variance in project performance (R² = 0.614, F = 38.29, p < .001). The study concluded that purposeful adoption of appropriate digital technologies was a significant performance driver for humanitarian NGOs operating in refugee-hosting contexts and recommended strengthened digital infrastructure investment, staff digital competency development, and technology governance frameworks tailored to the specific operational constraints of border humanitarian response.
Keywords
Technological Innovation
Project Performance
NGO
War Child Canada
Digital Data Management
Humanitarian Response
Obongi District
Refugee Settlement
Uganda
Cite This Article
Kusemererwa Richard & Mukoyani Geophrey (2026). Technological Innovations on Projects Performance of NGOs in Uganda: A Case Study of War Child Canada in Obongi District. Metropolitan Journal of Academic and Applied Research, 5(9). https://journals.miu.ac.ug/pages/article.php?article_id=1882
More in This Issue
View full issue →
21
The Relationship Between School Farms And Learners’ Interest In Agriculture Among Primary Schools In Uganda: The Case Of Balawoli Sub-County, Kamuli District
School farms
learners’ interest in agriculture
experiential learning
primary schools
22
The Role Of E-Commerce In Expanding Market Research For Uganda Smes: A Case Study Of Jumia Uganda
E-commerce
market research
SMEs
Jumia Uganda
23
The Role Of E-Procurement System In Enhancing Transparency And Accountability In Local Government: A Case Study Of Wakiso District Local Government
E-procurement
transparency
accountability
public procurement
24
The Role Of Wetlands In Flood Regulation: A Case Study Of Nakivubo Wetland, Kampala City
Wetlands
flood regulation
ecosystem services
urban flooding
25
Uganda's Refugee Policy And Regional Stability In Host Communities: A Case Study Of Nakivale Refugee Settlement In Isingiro District, Uganda
Uganda's Refugee Policy
Regional Stability and Host Communities