MJAAR

The Organizational Factors Affecting Employee Performance In Non-Governmental Organizations In Uganda: A Case Study Of The Uganda Women Parliamentary Association (UWOPA)

Mujunialinda Silver, Kirwisa Matovu


Abstract

This study examined the organizational factors affecting employee performance in non-governmental organizations (NGOs) in Uganda, with the Uganda Women Parliamentary Association (UWOPA) as a case study. The study was prompted by concerns about declining programme delivery efficiency, high staff turnover, and inconsistent project outcomes reported at UWOPA over the period 2019–2023. Three organisational factors—leadership style, organisational culture, and reward and compensation systems—were investigated as independent variables, while employee performance (assessed through task completion rates, work quality, and goal achievement) constituted the dependent variable. A cross-sectional design with mixed methods was employed. Data were collected from 86 UWOPA staff, including program officers, administrative staff, and management, using structured questionnaires supplemented by key informant interviews. Reliability coefficients (Cronbach's Alpha) ranged from 0.78 to 0.86. Descriptive statistics indicated moderate to high ratings across all organizational factors (means 3.38–3.74). Pearson's correlation revealed significant positive relationships between all three organizational factors and employee performance (r = 0.563 to 0.714, p < 0.01). Multiple regression analysis demonstrated that the three factors collectively explained 63.8% of the variance in employee performance (R² = 0.638, F = 32.47, p < 0.001). Leadership style emerged as the strongest predictor (β = 0.421, p < 0.001). The study concluded that leadership style is the most critical organizational determinant of employee performance at UWOPA, followed by organisational culture and reward systems. Recommendations include adoption of participatory leadership, organisational culture realignment, and enhanced performance-linked compensation.

Keywords

Organizational Factors Employee Performance NGO Leadership Style Organizational Culture
Metropolitan Journal of Academic and Applied Research

Cite This Article

Mujunialinda Silver & Kirwisa Matovu (2026). The Organizational Factors Affecting Employee Performance In Non-Governmental Organizations In Uganda: A Case Study Of The Uganda Women Parliamentary Association (UWOPA). Metropolitan Journal of Academic and Applied Research, 5(6). https://journals.miu.ac.ug/pages/article.php?article_id=652

More in This Issue

View full issue →
21
Household Poverty And Ancillary School Costs As Drivers Of Primary School Dropout In Uganda
Dr. Mategeko Betty1 , Ahumuza Audrey2 , Dr. Twinomujuni Rosebell3
Household Poverty And Ancillary School Costs
22
Institutional &#039;gaming practices&#039; and learner exclusion before Primary Leaving Examinations
Dr. Arinaitwe Julius1 , Musiimenta Nancy2 , Akampurira Sarah3
Gaming practices Learner exclusion Primary Leaving Examinations Uganda
23
Inventory Management Practices And Business Profitability: A Case Study Of Supermarkets In Kampala
Akampurira Sarah, Agaba Devis
Inventory management Business profitability Demand forecasting Inventory control
24
Mapping primary-to-tertiary attrition rates and their structural determinants in Uganda&#039;s education system
Dr. Arinaitwe Julius1 , Musiimenta Nancy2 , Akampurira Sarah3
Attrition Education Pipeline Uganda Household Socioeconomic Capital
25
Multi-sectoral coordination challenges in Ugandan social policy implementation
Dr. Arinaitwe Julius1 , Akampurira Sarah2 , Nabaasa Desire3
Multi-sectoral coordination social policy Uganda structural equation modelling