Journal
Metropolitan Journal of Academic and Applied Research
MJAAR
Artificial Intelligence Adoption and Organizational Decision-Making: A Literature Review
Dr Namara Asiimwe
| Journal | Metropolitan Journal of Academic and Applied Research (MJAAR) |
| Volume / Issue | Vol. 5, No. 8 |
| Published | 31 August 2026 |
| ISSN | 3006-6417 |
Abstract
This paper presents a literature review examining how organizations adopt and integrate artificial intelligence (AI) into managerial decision-making processes. Drawing on 24 peer-reviewed sources published primarily between 2013 and 2023, the review synthesizes findings across three themes: the theoretical foundations of technology adoption as applied to AI, the organizational and human factors that shape AI integration, and the documented impacts of AI on decision quality and speed. The review employs a systematic search and thematic synthesis approach informed by established methodological guidance. Findings indicate convergence around the view that AI adoption is less a discrete technology-implementation event than an ongoing sociotechnical process shaped by managerial trust, data infrastructure, and organizational readiness. The review identifies three persistent gaps: a shortage of longitudinal studies tracking decision outcomes after adoption, limited attention to small and mid-sized firms relative to large enterprises, and inconsistent operationalization of "AI adoption" as a construct across studies. The paper concludes by proposing a research agenda addressing these gaps and outlining implications for management practice.
Keywords
artificial intelligence
organizational decision-making
technology adoption
literature review
Cite This Article
Dr Namara Asiimwe (2026). Artificial Intelligence Adoption and Organizational Decision-Making: A Literature Review. Metropolitan Journal of Academic and Applied Research, 5(8). https://journals.miu.ac.ug/pages/article.php?article_id=761
More in This Issue
View full issue →
11
Public Health Awareness and Community Engagement: A Case Study of Kassanda District, Uganda
public health awareness
community engagement
health education
community participation
12
Risk Management Strategies and Project Performance of Selected Non-Governmental Organisations (NGOs) in Karenga Sub-County, Karenga District, Uganda
risk management
project performance
NGOs
risk mitigation
13
The Fragility Of Knowledge: What If What We Know Is False? Cognitive And Neurobiological Perspectives On The Fragility Of Knowledge
Knowledge fragility
cognitive psychology
neurobiology
false beliefs
14
The Impact of Microloans on Small and Medium Enterprises in Lubaga Division, Kampala, Uganda
microloans
microfinance
SME growth
loan accessibility
15
The Influence of Business Strategy on the Performance of Small and Medium Scale Enterprises in Wakiso District, Uganda
business strategy
SME performance
differentiation
innovation strategy