Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Procurement Contracts Management And Service Delivery In Mbarara District Local Government
Asasiira Rebecca Sarah, Namuyonga Rebecca
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 3, No. 4 |
| Published | 30 April 2024 |
| ISSN | 3006-4384 |
Abstract
The main objective of this study was to investigate and analyze the impact of procurement contracts management practices on the overall service delivery outcomes within the specific context of Mbarara District. The study was guided by the following research objectives; to examine the importance of procurement contract administration at Mbarara District Local Government, to identify the factors that affect service delivery at District Local Government and to find out the relationship between procurement management and service delivery. The study was conducted in Mbarara District local government in Mbarara District. This choice was motivated by a specific concern about the observed poor quality of service delivery, which was potentially attributed to inadequate procurement contracts management practices in Mbarara District Local Government. The study used a cross-sectional design which was used in assessing respondent’s views towards the procurement contract management and service delivery in Mbarara District local government. The target population of the study was Mbarara District local government officials, Budget committee members, service providers and other authorized beneficiaries who made a total population of 141 people. It was from this population that 104 respondents were sampled. Quantitative and qualitative research methods were used to collect the data required for the study. From the findings, majority 33(32%) of the respondents revealed that procurement contract administration ensures transparency and accountability in the procurement process. It involves monitoring and managing contracts to ensure that they are awarded fairly, competitively, and in accordance with set procurement rules and regulations, followed by 30% of the respondents said that effective procurement contract administration helps MDLG identify, assess, and manage potential risks associated with contracts The researcher concluded that contract administration through procurement planning, record keeping and contract execution assist the entity in achieving value for money procurement. The study finally concludes that delivery management is more significant in contract management than contract administration and recommended that Enhance Procurement Training: Invest in continuous training for procurement professionals to ensure they have the skills necessary for effective contract management, risk mitigation, and negotiation, Strengthen Supplier Relationship Management: Foster strong relationships with suppliers through effective communication, collaboration, and performance reviews. This will contribute to supplier commitment and reliability in meeting MDLG's needs.
Keywords
Procurement
Contracts
Management And Service Delivery
Cite This Article
Asasiira Rebecca Sarah & Namuyonga Rebecca (2024). Procurement Contracts Management And Service Delivery In Mbarara District Local Government. Metropolitan Journal of Academic Multidisciplinary Research, 3(4). https://journals.miu.ac.ug/pages/article.php?article_id=1127
More in This Issue
View full issue →
36
Vocational Training Services And Youth Employment In Kitagata Town Council, Sheema District
Vocational Training Services
economic development And Youth Employment
37
Women’s Community Engagement And Its Impact On Empowerment And Social Changes In Mbarara City.
Women
Community
Engagement
Empowerment And Social Changes
38
Women’s Community Engagement And Its Impact On Empowerment And Social Changes In Mbarara District.
Women
Community
Engagement
Empowerment And Social Changes
39
Working Condition And Employee Productivity In Coca Cola Beverages Uganda: A Case Study Of Coca Cola Beverages Uganda, Mbarara Branch.
Working Condition
Employee Productivity and Coca Cola Beverages
40
Youth Unemployment And Its Impact On Uganda’s Gross Domestic Product. An Empirical Evidence Of Wakiso District
Population growth
GDP
inflation and unemployment rate