MJAMR

Implementation Of The Revenue Enhancement Plan And Service Delivery In Butiaba Sub County, Buliisa District, Uganda

Tumusiime Brenda


Abstract

The study investigated the effect of implementation of the revenue enhancement plan on service delivery in Butiaba sub county, Buliisa district, Uganda. The study adopted a cross sectional and correlation survey design complemented with a qualitative and quantitative approach. The study population was 176 and 124 formed the sample size selected using the purposive and simple random sampling. Information was elicited using questionnaire, interview and documentary review checklist. A response rate of 63% was obtained as recommended by Amin (2005). Key findings suggested a positive significant relationship between implementation of the revenue enhancement plan and service delivery (0.342**). The study concluded that local community had less knowledge about revenue management and needed sensitization; de-motivated BSC staffs underperformed assignments and recruitment at the BSC was influenced. It was recommended that logistical support should be provided to the revenue assessment team; budget and clearly identify un tapped revenue sources; conduct more community dialogue meetings and the need for a more autonomous hiring process.

Keywords

Revenue Enhancement Implementation Service Delivery
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Tumusiime Brenda (2024). Implementation Of The Revenue Enhancement Plan And Service Delivery In Butiaba Sub County, Buliisa District, Uganda. Metropolitan Journal of Academic Multidisciplinary Research, 3(1). https://journals.miu.ac.ug/pages/article.php?article_id=1275