The study was conducted basing on the research topic internal controls and organizational profitability. The case study was KCCA. It was done considering the following objectives; To evaluate the impact of internal control on profitability of KCCA, to ascertain and recommend corrective measures to be taken to ensure strong and satisfactory internal control system in KCCA and to identify the relationship between internal control and management of KCCA. Findings on the age of the respondents revealed that 6 respondents were below 25 years representing 16.7%, 14 respondents aged between 25-34years representing 38.9%, 10 respondents between 35-44 years representing 27.7% and lastly to respondents aged between 45-60 years representing 16.7% respectively. Out of the 36 respondent 23 were Male representing 63.9% and 13 were female representing 36.1%. The figure shows that the male respondents formed majority of the target population with a total of 23 representing 63.9%, while 13 respondents representing 36.1% were females due to the fact that male respondents were more educated than female. On education level, results show that the percentage for those of Master’s degree holders was 5.6%, degree holder was 11.1%, diploma holder was 22.2%, certificate was 27.8% and respondents with other qualification was 33.3%. The majority of the respondents were married (66.6%) a sign that they were responsible. These were followed by those who were single and they were 10 in number with a percentage of 27.6%. Findings on the statements on internal control showed that 32.3% of the respondent agreed with the statements provided on internal control practices, 30.2% strongly agreed, 15.5% disagreed, 9.8% of the respondents strongly disagreed with the statements, 12.2% these were neutral. The statistic on profitability/ performance showed that 30%, of the respondent agreed with the statements provided on performance measures, these were followed by those who strongly agree and their percentage was 28.75%, 21% of the respondents they disagreed, and 8.75% of them strongly disagreed, and 11.5% were neutral. The research therefore recommends need for training staff on proper billing to ensure the organization does not lose on the services dully provided. Where possible, the organization should consider procuring a billing system to improve billing services.