Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Relationship Between Mass Media and Consumer Behavioral Changes, a Case of Riham Uganda
Nakayiza Christine, Freeman Chrispus, Kyomuhendo Charlotte
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 2, No. 9 |
| Published | 30 September 2023 |
| ISSN | 3006-4384 |
Abstract
The study examined the relationship between mass media and consumer behavioral changes using Riham Beverages Ltd as a case study. The objectives of the study were: to analyze the relationship between radio advertisements and consumer behavior; to analyze the relationship between television advertisement and consumer behavior and to assess the relationship between social media and consumer behavior. A cross-sectional design was adopted using both quantitative and qualitative methods. The study targeted 52 respondents and all of them returned the survey questions, indicating a response rate of 100%. Simple random and stratified sampling techniques were used to select the respondents to respond to questionnaires and interviews. Data analysis involved frequencies, percentages and relational statistics. The study found out that radio advertisements and television advertisements have positive effect of consumer behavior. The study also revealed a positive relationship between social media and consumer behavior. The study recommends that organizations should use different advertising channels to maximize on winning buyers for their products. It also recommends that products which need to require a status in the market should use radio media while those that need wide coverage should use television adverts. The researcher recommends that organizations should invest heavily in mass media their products since this positively influences consumer behavioral changes. The study further recommends that marketers use celebrities to endorse their products especially if they want to assert a social attachment to the product.
Keywords
mass media
consumer and behavioral changes
Cite This Article
Nakayiza Christine, Freeman Chrispus & Kyomuhendo Charlotte (2023). Relationship Between Mass Media and Consumer Behavioral Changes, a Case of Riham Uganda. Metropolitan Journal of Academic Multidisciplinary Research, 2(9). https://journals.miu.ac.ug/pages/article.php?article_id=1609
More in This Issue
View full issue →
46
The Effect of Taxation Policy on the Performance of Small Business Enterprises. A Case of Nakawa Division Central Market
taxation policy
performance and small business enterprises
47
The Effect of Unemployment on Economic Growth of Communities in Uganda. A Case of Kiryandongo Town Council
unemployment
economic growth and communities
48
The Impact of Commercialisation of Fishing on Gender Roles, Among Lake Victoria Shore Fishing Communities of Uganda. A Case Study of Katosi Fishing Village
commercialisation
fishing
gender roles
lake-Victoria shore fishing and communities
49
The Impact of Different Types of Education Services Provided by Current Education Actors and Humanitarian Education Agencies to the Refugees Settling in West Nile Region from 2010-2023
Education in emergencies
disability
gender equality
integrated education in emergencies
50
The Impact of Employee Training and Customer Satisfaction in Uganda. A Case Study of Hotel Africana
employee training and customer satisfaction