Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Job Stress And Employee Performance In The Kampala Capital City Authority, Uganda
Kiddu Kawuki Andrew
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 3, No. 2 |
| Published | 29 February 2024 |
| ISSN | 3006-4384 |
Abstract
This study aimed at establishing the relationship between job stress and employee performance in the Kampala Capital City Authority, Uganda, the objectives were; (i) determining the effect of job stress on punctuality of employees in the Kampala Capital City Authority, Uganda, (ii) establishing the effect of job stress on quality of work in the Kampala Capital City Authority, Uganda, and (iii) examining the effect of job stress on feedback among the employees in the Kampala Capital City Authority, Uganda. This research employed descriptive correlation design to describe the relationship between job stress and employee performance. The study population was 140 and sample size was 103 respondents. The findings revealed the following: job stress significantly affects punctuality of employees in the Kampala Capital City Authority, Uganda, job stress has a significant effect on quality of work in the Kampala Capital City Authority, Uganda, and lastly job stress has a significant relationship on feedback among the employees in the Kampala Capital City Authority, Uganda. The researcher concluded that; reducing job stress it increases employee performance in the Kampala Capital City Authority, Uganda, a decrease in job stress increases quality of work in the Kampala Capital City Authority, Uganda, and lastly; a reduction in job stress improves feedback among employees in the Kampala Capital City Authority, Uganda and an increase in job stress among employees it reduces the performance of employees. The researcher recommended that; the Kampala Capital City Authority, Uganda should not put the workers on pressure to do numerous work within a short period of time, the Kampala Capital City Authority, Uganda should make sure that work given to employees should be split to suit their personal strengths, and to the employees should learn how to handle unusual challenges in work.
Keywords
Job stress
employee performance
human resource development
personal strength
Cite This Article
Kiddu Kawuki Andrew (2024). Job Stress And Employee Performance In The Kampala Capital City Authority, Uganda. Metropolitan Journal of Academic Multidisciplinary Research, 3(2). https://journals.miu.ac.ug/pages/article.php?article_id=1710
More in This Issue
View full issue →
31
Service reliability and its impact on customer loyalty among communications companies in Uganda. A case study of Airtel Uganda Limited
Service reliability
customer loyalty
communication
companies and Airtel Uganda Limited
32
Soil Erosion And It’s Effect On Agricultural Productivity In Uganda. A case Study Bwanswa Sub County, Kabale District.
Soil Erosion And Agricultural Productivity
33
Taxation and its impact on economic growth in Uganda. A case study Of Kamapala District
GDP
tax rates
tax compliance burden and debt sustainability
34
Technology And Its Effect On Promotion Of Human Rights In Uganda.
Technology and Human Rights
35
The effect of technological advancements and humanitarian intervention in Uganda. A case study of Daily Monitor
technological advancements and humanitarian intervention