Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Total Quality Management and Performance of Manufacturing Companies: A Case of Bidco Uganda Limited.
Sakwa James, Kaziro Nicholas
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 2, No. 6 |
| Published | 30 June 2023 |
| ISSN | 3006-4384 |
Abstract
The study aimed at the total quality management and performance of manufacturing companies with a case of bidco Uganda limited and it was guided by the following objectives; to examine how employee involvement affects performance organizational of BIDCO Uganda Limited, to assess how customer focus affects organizational performance of BIDCO Uganda Limited and to determine how management leadership affects organizational performance of BIDCO Uganda Limited. From the findings, policies were installed for making continuous improvement on products’ quality. This was supported by 66.7% of respondents who strongly agreed, 23.3% agreed, 10% were not sure, while none neither denied nor strongly denied. Organizations should utilize continuous improvement as a quality management method to improve their performance. Organizations should use employee engagement as a quality-control strategy. It is impossible to extrapolate these research findings to other countries since it was conducted in Uganda. As a result, similar studies should be carried out in other countries, especially in Africa.
Keywords
quality management and performance
Cite This Article
Sakwa James & Kaziro Nicholas (2023). Total Quality Management and Performance of Manufacturing Companies: A Case of Bidco Uganda Limited. Metropolitan Journal of Academic Multidisciplinary Research, 2(6). https://journals.miu.ac.ug/pages/article.php?article_id=927
More in This Issue
View full issue →
1
Advertising and Business Growth in Kisoro District: A Case Study of Kisoro Municipality
advertising and business growth
2
Agriculture and Rural Development of People in Fort Portal City: A Case Study of Karambi Ward, Northern Division.
agriculture and rural development
3
Analysis on the Role of Accounting Information Systems on Financial Reporting in Organizations a Case of Sbm Investments Kajansi
Accounting Information Systems And Financial Reporting
4
Assessing Customer Care Services and Sales Volume of Small Scale Retail Businesses: A Case Study of Mpanga and Kabundaire Markets in Fort Portal Tourism City.
customer care services
sales volume and small scale retail
5
Assessing How Employee Job Rotation Affects Workers Productivity in Organizations a Case Study of Action Against Hunger, Kiryandongo District.
Employee job rotation
workers productivity and hunger