MJAMR

Conflict Management Influences on Employee Performance in Manafwa District Local Government.

Logose Irene, Kabanda Richard


Abstract

The study examined the influence of conflict management on employee performance in Manafwa District Local Government, Uganda. A descriptive cross-sectional survey design was employed, collecting data from 156 employees across various departments through structured questionnaires and interviews. The results revealed that conflict management strategies significantly influenced employee performance (r = 0.718, p < 0.01). Specifically, collaborative conflict resolution demonstrated the strongest positive impact on performance (mean = 4.12/5), followed by compromise strategies (mean = 3.87/5). The study found that 63.5% of employees experienced workplace conflicts regularly, with role ambiguity (42.3%) and resource scarcity (31.4%) being the primary sources. Poor conflict management led to reduced productivity (71.8% of cases), increased absenteeism (58.3%), and lower job satisfaction (67.9%). Conversely, effective conflict resolution improved team cohesion (78.2%), enhanced innovation (64.1%), and increased task completion rates (73.7%). The study concluded that conflict management significantly influenced employee performance in Manafwa District Local Government, with collaborative and compromise approaches yielding superior outcomes. It was recommended that the district develop comprehensive conflict management policies, train managers in conflict resolution techniques, establish formal grievance mechanisms, and promote open communication channels to enhance organizational performance.

Keywords

Conflict management employee performance local government organizational effectiveness
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Logose Irene & Kabanda Richard (2025). Conflict Management Influences on Employee Performance in Manafwa District Local Government. Metropolitan Journal of Academic Multidisciplinary Research, 4(12). https://journals.miu.ac.ug/pages/article.php?article_id=549

More in This Issue

View full issue →
31
Relationship Between Market Orientation And Business Performance Of Barclays Bank
Kawule Chrispus, Zikusooka Enock
Budget allocation healthcare performance service delivery Mulago Hospital
32
Relationship Between Mobile Marketing And Organizational Profitability. A Case Of Harris International Ltd, Kampala
Kato Kenneddy, Zikusooka Enock
Mobile marketing organizational profitability SMS marketing mobile applications
33
Relationship Between Taxation Polices And Growth Of Small Scale Business In Kasubi Market Kampala.
Kuguma Sharon, Babirye Shamirah
Taxation Policies Small Scale Business Business Growth Tax Compliance
34
Relationship Between The Financial Control And The Financial Stability In Nansana Municipality, Wakiso District
Kahunde Barbra Moselyn, Babirye Shamirah
Electronic System Management Organizational Management E-Government Service Delivery
35
The Effect Of Compensation On Service Delivery At Ntungamo District Local Government In Uganda
Mwijuka Kanaahe Brunner
Compensation Service Delivery Employee Motivation Public Sector